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Silver Line - Helpline (National)

The Silver Line is the confidential, free helpline for older people (About 65+) across the UK open every day and night of the year. Our specially trained helpline staff:


Offer information, friendship and advice

Link callers to local groups and services

Offer regular befriending calls

Protect and support those who are suffering abuse and neglect


0800 4 70 80 90 (24 hours a day)

Related Information

Subject Definitions

Abuse can be physical, psychological, financial, sexual, discriminatory, neglect or institutional. If you suspect or know of an adult who is being abused or is suspected of being abused you should report it to the Councils Safeguarding Adults Team.
Befriending services offer supportive, reliable relationships through volunteer befrienders to people with mental health problems who would otherwise be socially isolated.
Services which offer a helpline for providing support in a crisis and/or information and advice.